Shipping Terms
1. Shipping Methods
We offer multiple shipping methods to ensure your order is delivered safely and on time. Available shipping methods include:
FedEx, UPS, USPS, etc.
International Shipping (for international orders)
2. Shipping Costs
Shipping costs vary depending on the total order amount, shipping method, and delivery address. Specific costs will be displayed at checkout and confirmed by the customer.
3. Processing Time
All orders will be processed and shipped within 2 business days of payment confirmation. Processing time may be delayed due to holidays or promotional activities.
4. Shipping Time
Shipping time depends on the chosen shipping method and destination. Generally:
Domestic Orders: Shipped within 2 business days - estimated delivery time is 3-7 business days
International Shipping: Shipped within 2 business days - estimated delivery time is 10-14 business days. Actual time may vary depending on destination and customs processing time.
5. Delivery Confirmation
Once your order is shipped, we will send a confirmation via email, including the tracking number and shipping company information. You can use the tracking number to check your order status in real time on the logistics company's website.
6. Damage and Loss
We are responsible for ensuring the safety of your goods during transit. If you receive your goods damaged in transit, or do not receive them within the expected delivery time, please contact our customer service team immediately. We will assist you with damage claims or resend the goods.
7. Address Information
Please ensure you provide accurate delivery address information, including the recipient's name, contact number, detailed address, and postal code. We are not responsible for delays or losses caused by incorrect or incomplete addresses.